What makes Navigate360 so much more than a CRM?
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The higher ed landscape is changing fast. To address growing student readiness gaps and respond to mounting external pressures, you need to modernize your approach to student success. This requires not only exceptional technology—but a technology partner that uniquely supports you every step of the way.
What makes Navigate360 so much more than a CRM?
The higher ed landscape is changing fast. To address growing student readiness gaps and respond to mounting external pressures, you need to modernize your approach to student success. This requires not only exceptional technology—but a technology partner that uniquely supports you every step of the way.
Why institutions choose Navigate360
See how a Navigate360 partnership helps schools rise to the challenge and achieve unparalleled results:
Testimonials
“EAB helps me do so many projects well. Navigate360 is a truly outstanding tool. It has extended our ability to help students in ways we did not even know were possible. We talk to someone at EAB almost every day.”
Alan Bearman
VP for Strategic Enrollment Management and Student Success, Washburn University
"Now there is not a day that I don't sign on to Navigate first thing in the morning, because I know it will support my work. I am pleasantly surprised at how I am able to connect with students at a much more personalized level."
Dr. Nathaniel Holmes
Assistant Provost for Student Success, Xavier University of Louisiana
"When people heard that we were getting Navigate360, I knew they were jealous. Now I know why. The training and support, we have never had anything like it from anyone else!"
"Our work with Navigate across the last year helped us develop a philosophy of how we want to coordinate care for students."
Lisa Sethre-Hofstad
VP for Student Development & Campus Life, Concordia College
Anna Westman
Dean for Student Success and Advancement, Arkansas State University-Newport
"The EAB [Navigate360] partnership helped to change our business practice and get a lot of things strategically planned at the university—advising, recruitment, course offerings, all of these complementary things that impact enrollment."
Dr. Raijanel Crockem
AVP for Institutional Assessment, Planning and Effectiveness, Texas Southern University
"Navigate is entwined in both the classroom and structural changes we've made. It is the primary mechanism by which we will truly accomplish a streamlined, Guided Pathways approach for our students."
Dr. Stacey Moore
Executive Vice President of Academic and Student Affairs, York Technical College
2%-12%
Typical retention rate improvement
3%-15%
Typical graduation rate improvement
5:1
Typical ROI
- A dedicated consultant with 100% higher education-based experience
- Frameworks to track progress and implement student success practices at scale alongside your consultant
- Integrations, implementation, and ongoing support included in your contract and provided by EAB
Unlike CRMs designed for sales or enrollment management, Navigate360 was purposefully built for higher education and designed to support students from recruitment through career. The Navigate360 technology extends beyond transactional tasks to unite students, faculty, staff, and administrators in a coordinated care network, paired with comprehensive services to ensure you reach your goals.
- Weekly virtual events, including live webinars, workshops, and cohort experiences
- Peer networking opportunities including facilitated calls with institutions facing similar challenges
- CONNECTED: The industry’s largest in-person student success conference
- 10+ years of student success technology development, consulting, and research
- Thousands of on-sites with partners informing our understanding of student success challenges and how to address them together
- Billions of student interactions within EAB technology platforms informing product usability and innovations
- Workflows and reporting designed with a focus on interventions and tracking effectiveness, not just records and communication upkeep
- Live AI enhancements intended to make everyday tasks easier for students, staff, and faculty
- Student access to 300+ job simulations through integration with Forage
- A built-in and fully customizable Coordinated Care Network configured specifically for your institution
- A ready-to-deploy student mobile application created to provide student support quickly without the need for 3rd-party engagement
17 ways Navigate360 goes beyond a typical CRM:
Navigate360 is so much more than a typical CRM. Here's how.
All-inclusive service model
Research-driven approach
- Access to EAB’s extensive library of student success best-practice research
- Innovation Councils where partners provide direct input into the Navigate360 product roadmap
- In-house higher ed practitioners who study the latest trends and build proven strategies into the Navigate360 product and services
Nationwide collaborative of peers
Product design powered by EAB’s unmatched higher ed experience
Capabilities above and beyond a traditional CRM
