What makes Navigate360 so much more than a CRM?
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The higher ed landscape is changing fast. To address enrollment challenges and student readiness gaps, and to respond to mounting external pressures, you need to modernize your approach. This requires not only exceptional technology—but a technology partner that uniquely supports you every step of the way from recruitment through advancement and beyond.
What makes Navigate360 so much more than a CRM?
The higher ed landscape is changing fast. To address growing student readiness gaps and respond to mounting external pressures, you need to modernize your approach to student success. This requires not only exceptional technology—but a technology partner that uniquely supports you every step of the way.
Why institutions choose Navigate360
See how a Navigate360 partnership helps schools rise to the challenge and achieve unparalleled results:
Testimonials
“EAB helps me do so many projects well. Navigate360 is a truly outstanding tool. It has extended our ability to help students in ways we did not even know were possible. We talk to someone at EAB almost every day.”
Alan Bearman
VP for Strategic Enrollment Management and Student Success, Washburn University
"Now there is not a day that I don't sign on to Navigate first thing in the morning, because I know it will support my work. I am pleasantly surprised at how I am able to connect with students at a much more personalized level."
Dr. Nathaniel Holmes
Assistant Provost for Student Success, Xavier University of Louisiana
"When people heard that we were getting Navigate360, I knew they were jealous. Now I know why. The training and support, we have never had anything like it from anyone else!"
"Our work with Navigate across the last year helped us develop a philosophy of how we want to coordinate care for students."
Lisa Sethre-Hofstad
VP for Student Development & Campus Life, Concordia College
Anna Westman
Dean for Student Success and Advancement, Arkansas State University-Newport
"The EAB [Navigate360] partnership helped to change our business practice and get a lot of things strategically planned at the university—advising, recruitment, course offerings, all of these complementary things that impact enrollment."
Dr. Raijanel Crockem
AVP for Institutional Assessment, Planning and Effectiveness, Texas Southern University
"Navigate is entwined in both the classroom and structural changes we've made. It is the primary mechanism by which we will truly accomplish a streamlined, Guided Pathways approach for our students."
Dr. Stacey Moore
Executive Vice President of Academic and Student Affairs, York Technical College
2%-12%
Typical retention rate improvement
3%-15%
Typical graduation rate improvement
5:1
Typical ROI
Unlike CRMs primarily designed for sales or enrollment management, Navigate360 was purposefully built for higher education and designed to support students from recruitment through career. The Navigate360 technology extends beyond transactional tasks to unite students, faculty, staff, and administrators in a coordinated care network, paired with comprehensive services to ensure you reach your goals.
Weekly virtual events, including live webinars, workshops, and cohort experiences
Peer networking opportunities including facilitated calls with institutions facing similar challenges
CONNECTED: The industry’s largest in-person student success conference, covering topics across recruitment, student, and career success
10+ years of higher education-focused technology development, consulting, and best-practice research
Thousands of campus visits with partners informing our understanding of higher ed challenges and how to address them together
Billions of student interactions within EAB technology platforms informing product usability and innovations
A single platform for recruitment, student, advancement, and career success built to connect your campus in a coordinated network of student support
The only CRM with built-in student access to 300+ job simulations through integration with Forage
Workflows and reporting designed with a focus on interventions and tracking effectiveness, not just records and communication upkeep
AI enhancements already in the hands of partners and intended to make everyday tasks easier for students, staff, and faculty
A ready-to-deploy student mobile application created to provide student support quickly without the need for 3rd-party engagement
17 ways Navigate360 goes beyond a typical CRM:
Navigate360 is so much more than a typical CRM. Here's how.
All-inclusive service model
Research-driven approach
Access to EAB’s extensive library of best-practice research
Product roadmap designed exclusively to address the challenges of higher education institutions and driven by partner input
In-house higher ed practitioners who study the latest enrollment and student success trends and build proven strategies into the Navigate360 product and services
Nationwide collaborative of peers
Product design powered by EAB’s unmatched higher ed experience
Capabilities above and beyond a traditional CRM
A dedicated consultant, 100% focused on supporting higher education institutions and their teams
Frameworks to track progress and implement student success and outreach best practices at scale alongside your consulting team
Unlimited licenses, implementation, and ongoing support included in your contract—you won’t have to worry about how many users on campus can access your tech or having to find a contractor to get up and running
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